Welcome to our FAQ page, where you can find answers to the most common questions we receive from our customers. We’ve put together this page to help you get the information you need quickly and easily. If you have any additional questions or concerns, please don’t hesitate to contact us. We are always here to help you in any way we can.
We typically process orders within 1-3 business days, and shipping times vary depending on your location. Domestic orders within the United States usually take 2-7 business days, while international orders may take 7-14 business days. Once your kit has shipped, you will receive an email with tracking information so you can keep an eye on its progress.
Yes, absolutely! We understand that life can get busy, and sometimes you need to take a break. Simply log in to your account and follow the prompts to skip a month or pause your subscription. You can reactivate your subscription at any time.
Each Awaken & Activate Herbal Ritual Kit is carefully curated with a selection of high-quality, wellness products. You can expect to receive a blend of items such as herbal teas, tinctures, and additional wellness items such as bath soaks, beauty products, and spiritual tools. Each kit is unique and thoughtfully curated to support your self-care and spiritual practices.
We currently offer shipping to the United States and select international countries. Please note that some international orders may be subject to customs fees or taxes, which are the responsibility of the customer.
Yes, you can! We keep a limited number of past kits in stock for customers who may have missed out on a previous month’s offering. Simply visit our shop page to see what past kits are available for purchase.
We want you to love your purchase! That’s why we offer a 30-day satisfaction guarantee on all of our products. If you’re not completely satisfied with your purchase, please contact our Customer Care Center within 30 days of receiving your order for a refund or exchange.
We are happy to offer a no-questions-asked return and exchange policy. If for any reason you are not satisfied with your purchase, please contact us within 30 days of receiving your order to initiate a return or exchange. We will issue a refund or store credit for your purchase, depending on your preference.
We typically process orders within 1-3 business days of receiving payment. Once your order has been shipped, you will receive an email with tracking information. Delivery times may vary depending on your location and shipping method.
We strive to provide competitive and fair shipping rates based on your order details. If you have any questions or need assistance with shipping, please feel free to contact our customer support. We aim to ensure your order arrives promptly and at the most reasonable shipping costs
We offer shipping via USPS Priority Mail or UPS Ground. Shipping costs are calculated based on the weight and size of your order, as well as your location. You can view the shipping rates for your order at checkout before completing your purchase.
Yes, we offer international shipping to select countries. Please note that customers are responsible for any customs fees or taxes that may be charged by their country’s customs department.
Yes, once your order has been shipped, you will receive an email with tracking information. You can use this information to track your order through the shipping carrier’s website.
To redeem a discount code, simply enter the code during checkout in the designated field. The discount will be applied to your order subtotal automatically. Please note that only one discount code can be used per order.
We accept payments from major credit and debit cards, such as Visa, Mastercard, American Express, and Discover. We also accept payment through PayPal and other payment providers.
We take your privacy seriously and are committed to protecting your personal information. Please refer to our Privacy Policy page for more information on how we collect, use, and safeguard your data.
You can contact our customer support team by emailing us at hello@wildwomanherbs.com. We are always happy to help and strive to respond to all inquiries within 24 hours.
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